Stakeholder Conflicts and Management
Learning Outcome Statement:
describe the principal-agent relationship and conflicts that may arise between stakeholder groups
Summary:
This LOS explores the complexities of the principal-agent relationship within corporations, focusing on the conflicts that arise due to differing interests among various stakeholder groups such as shareholders, managers, and creditors. It delves into the dynamics of shareholder and manager relationships, controlling versus minority shareholder relationships, and the contrasting interests of shareholders and creditors.
Key Concepts:
Principal-Agent Relationship
A principal-agent relationship is formed when one party (the principal) hires another (the agent) to perform a task, with the agent expected to act in the principal's best interest. Conflicts arise when the agent's interests diverge from those of the principal, leading to agency costs.
Shareholder, Board Director, and Manager Relationships
Shareholders (principals) elect directors (agents) who hire managers (agents) to run the company. Information asymmetry and differing risk appetites can lead to conflicts, such as insufficient effort, inappropriate risk appetite, empire building, entrenchment, and self-dealing by managers.
Controlling vs. Minority Shareholder Relationships
Conflicts can arise between controlling shareholders who may have long-term interests or desire stability, and minority shareholders who may seek quick gains or have different risk appetites. Dual-class share structures can exacerbate these conflicts by allowing disproportionate control.
Shareholder vs. Creditor Interests
Shareholders and creditors have conflicting interests due to their different claims on the company's cash flows. Shareholders prefer actions that increase risk and potential returns, such as high leverage, while creditors prefer actions that ensure their fixed claims are met, favoring lower risk.